Frequently Asked Questions

Everything you need to know about our UPF 50+ sun protective apparel and shopping experience.

What makes Coolibar clothing different from regular summer wear?

Coolibar is the first clothing company to receive the Skin Cancer Foundation's Seal of Recommendation. Our fabrics are engineered with UPF 50+ protection that never washes out, blocking 98% of UVA and UVB rays, whereas a standard white cotton t-shirt may only provide an SPF of 5.

How long does shipping take for domestic orders?

Standard shipping typically takes 5-7 business days. We also offer expedited shipping options including 2-Day and Overnight delivery for orders placed before 12:00 PM CT.

What is your return and exchange policy?

We offer a 90-day return policy for all unworn and unwashed items with original tags attached. Returns can be initiated through our online portal, and a flat-rate shipping fee will be deducted from your refund unless the item is defective.

How should I care for my UPF 50+ garments?

To maintain the integrity of the sun protection, we recommend machine washing on a cold, gentle cycle and tumble drying on low. Avoid using bleach or fabric softeners, as these can damage the technical fibers.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on the destination and package weight.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Afterpay for interest-free installments.