Returns & Exchanges
At Coolibar, we want you to be completely satisfied with your sun-protective clothing. If you are not happy with your purchase, you can return or exchange unworn items with original tags within 90 days of the shipping date.
Start Your Return
Visit our online returns portal and enter your order number and zip code to initiate the process and select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided by the portal and secure it to the outside of your return package.
Pack and Ship
Place the items in their original packaging, ensuring all tags are attached, and drop the package off at any authorized shipping location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing